Domestic (UAE-wide):

We offer shipping across UAE with a flat rate of 30 AED to provide safe and fast delivery.

International:

We currently do not offer international shipping.

Shipping Carriers: We partner with reliable international carriers to ensure efficient and secure delivery of your orders. The carriers may vary depending on your location and the shipping option you select during checkout.

Shipping Times: Shipping times is depend on your location and the shipping method chosen. Please refer to the estimated delivery times provided during checkout for specific details.

Shipping Costs: Shipping costs are calculated based on the weight of your order. You can view the shipping cost at checkout before completing your purchase.

Customs and Duties: Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their respective countries. These charges are not included in the product price or shipping cost and must be paid by the recipient.

Shipping Restrictions: Some items may be subject to shipping restrictions based on local laws and regulations in your country. Please review our product listings and contact us if you have any concerns about shipping eligibility.

Lost or Delayed Shipments: If your shipment is lost or significantly delayed, please reach out to us. We’ll coordinate with the shipping carrier to resolve the issue and make sure your order arrives safely.

Returns and Exchanges: Please review our Refund policy.

We aim to make your shopping experience seamless and enjoyable. If you have any questions or need additional information, feel free to reach out to us.

Thank you for choosing NOOR Candles!